Privacy Policy
How we collect, use and protect your personal data.
Last updated: 1 September 2026
What we collect
Account details you provide, learning activity (courses, progress, assessments), transaction records, and technical data such as device type and approximate location derived from your IP address.
Why we use it
To deliver courses, process payments, personalise recommendations, provide support, and — where you have opted in — send product and marketing updates.
Payment data
Card and bank details are handled directly by our payment processors (Razorpay and Stripe). We never store full card numbers on our servers.
Sharing
We share data with processors who help us run the service under contract. We do not sell personal data.
Your rights
You can access, correct, export or delete your data from Dashboard → Settings, or by emailing our support team.
Retention
Account and transaction records are retained for as long as required by law; learning records are retained while your account is active.
Cookies
We use essential cookies for authentication, plus analytics and affiliate-attribution cookies where you consent.
Questions about this policy? Email support@99learn.com.